Privacy policy


Tandem respects all the provisions applicable in terms of protection of privacy and in particular the “law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms”, known as “Data Protection Act” .

Contact forms

The data collected via the contact form are the surname, first name, the sender’s email address as well as the telephone number.


When you log in, we will set a number of cookies to store your login information and screen preferences. The lifetime of a login cookie is two days, that of a screen option cookie is one year. If you check “Remember me”, your login cookie will be kept for two weeks. If you log out of your account, the login cookie will be deleted.

By modifying or publishing a publication, an additional cookie will be saved in your browser. This cookie does not include any personal data. It just says the ID of the post you just edited. It expires after a day.

Content embedded from other sites

Articles on this site may include integrated content (for example videos, images, articles, etc.). Content embedded from other sites behaves in the same way as if the visitor went to that other site.

These websites could collect data about you, use cookies, embed third-party tracking tools, track your interactions with this embedded content if you have an account connected to their website.

Use and transmission of your personal data

When you use the contact form to send an email to a translator or interpreter, it is sent directly to the person in question. We also keep a record of this shipment in our system, particularly for statistical purposes.

Storage periods of your data

Emails sent to translators / interpreters are kept indefinitely.

The rights you have over your data

You can request the deletion of personal data concerning you. This does not take into account the data stored for administrative, legal or security reasons.

You can do it by mail: 35 rue des trois rois, 68100 MULHOUSE

Transmission of your personal data

Your personal data is only transmitted to translators / interpreters when you decide to contact them by e-mail using the contact form.


The data collected via the contact form are the surname, first name and e-mail address of the sender.

How we protect your data

This site is secured via the internet communication protocol which protects the entirety as well as the confidentiality of the data during the transfer of information between the computer of the internet user and the site via the HTTPS protocol.

The data collected on this site is regularly saved in a secure cloud space protected by a password. All user data collected for administrative and legal purposes are accessible only within the company in terms of comparability and communication services and are protected by password.

Procedures implemented in the event of a data leak

In the event of a data leak despite the security system implemented by the company, users will be informed of the data leak within 48 hours maximum.